We are proud to provide a lifetime warranty on each and every one of our pieces. We stand by our work.
We will repair your jewelry whenever it needs repairing for as long as you own it.
Also, you can send your jewelry to us at any time for a free thorough cleaning and inspection to ensure it is sparkling beautifully and in top shape.
There are a few limitations to our warranty:
- Our warranty does not include the replacement of lost center/focal stones. We recommend you obtain insurance for your piece for the unlikely event of a focal stone falling out or getting damaged.
- Many of our pieces feature one-of-a-kind stones. If these stones become damaged, we will do our best to replace it with a comparable stone, but color and type may vary, depending on what we have available.
- Clients are responsible for shipping costs for cleanings, inspections, and repair work. You are responsible for import fees and customs charges in addition to shipping costs. Please check with your customs office about any fees that may be associated with having us repair your piece.