FAQ

Sizing Details

Our rings are available in a wide range of US and Canadian ring sizes. Please select your preferred size before adding the item to your cart.

If you do not see the size you need, please contact our customer support team at info@yourasteria.com.

Custom & Personalized Orders

We are happy to create custom and personalized jewelry.

If you would like to modify one of our existing designs or create something unique, please contact us to discuss your ideas, preferred gemstones, metals, sizing, and other specifications.

Wholesale Availability

Wholesale opportunities may be available for qualifying retailers and business partners.

For wholesale inquiries, please contact us for current terms, pricing, and availability.

Gift Wrapping & Packaging

All YourAsteria jewelry is carefully packaged and presented in a jewelry box suitable for gifting.

If you have specific packaging questions, please contact our customer support team.

Production Time

Most of our made-to-order jewelry requires approximately 1–4 weeks for production.

Custom orders typically require 4–8 weeks, depending on the complexity and specifications of the piece.

Shipping

Once your order has been completed and dispatched, tracking information will be provided to the email address associated with your order.

Our jewelry is handcrafted by our production team in Ukraine and shipped directly to customers in the United States and internationally.

For estimated delivery times by destination, please visit our Shipping & Delivery page.

Installment Payments

Installment payment options may be available for eligible orders.

Production begins once the required initial payment has been received. The order must be paid in full before shipment.

For current installment terms or questions about an existing payment plan, please contact us at info@yourasteria.com.