We gladly accept returns
Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery
Items must be returned in unworn condition within 14 days of receipt, and all paperwork (including the GIA certificate, if applicable) must be returned as well. After 14 days, all sales are final.
Since our designs are handcrafted, all returns will incur a 20% restocking fee. This fee covers the labor required to resize and polish the returned piece. If the returned piece requires extensive cleaning or repair (or are in any other condition that prevents resale) we will charge a higher restocking fee, depending on the amount of repair work that’s required.
We do not refund payment for delivery - $30, only the cost of the product
You will get the money back after the package is returned to the seller.
If by any reason the shipment has returned to the seller because of the following;
1.The shipment didn't get to the post office
2.The address was given is not the full address.
3.Your post office made a mistake
-The buyers pays a shipment fee and only then the seller send the package again.
We don't accept exchanges or cancellations
- But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale